Shipping
Shipping Cost
We currently offer free standard shipping for all of our clothing.
We currently only ship to the following countries:
Africa: Algeria, Comoros, Côte d’Ivoire, Egypt, Gabon, Ghana, Guinea, Madagascar, Mozambique, Nigeria, Rwanda, Senegal, South Africa, Tunisia, Uganda
Asia: Azerbaijan, Bahrain, Brunei, Cambodia, China, India, Indonesia, Japan, Jordan, Kuwait, Laos, Lebanon, Malaysia, Mongolia, Myanmar (Burma), Nepal, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam
Europe: Aland, Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City
North America: Canada, Costa Rica, Guyana, Mexico, USA, USA-Puerto Rico
Oceania: Australia, New Caledonia, New Zealand, Tuvalu
South America: Colombia
SHIPMENT TRACKING
You can track your order with the tracking information provided in your shipment notification e-mail.
If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.
CANCEL ORDER
You can only cancel an order before it has been shipped. If your order has already been shipped, you will have to receive the items and then contact us for a return.
CHANGING SHIPPING ADDRESS
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
LOST OR STOLEN PACKAGES
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance.
Please note, ATHLAS is not liable for missing packages marked delivered. If you believe this was mis-delivered, we recommend filing a claim with the carrier directly. At this time, we're not currently set up for reshipment orders or exchanges and require that a new order is placed with the returned funds.
If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.